FAQ
FREQUENTLY ASKED QUESTIONS
Why do we use gold-filled material?
- Gold-filled items are a great alternative to solid 14k gold. The product is easy to care for, and can last for years if well taken cared of. Gold-filled materials are an excellent alternative to solid gold at a fraction of the cost.
Is there a difference between gold plated and gold filled?
- YES! Gold plated jewelry has a thin layer of solid gold over a base metal, which tends to easily scratch off and tarnish. Whereas, gold fill jewelry has a pressure bonded layer of solid gold over another metal. Gold fill is much more durable and resilient compared to gold plated jewelry. You CAN NOT wear your gold plated jewelry in water like the beach or in the shower, whereas Gold filled jewelry you can wear it in the water, in the shower and not worry about it tarnishing or fading in color.
How can I find my size?
Do you offer a rush order option?
- YES WE DO! Depending on the quantity of your order, it may cost you somewhere between $15-$40. With a 7-10 day turn around time. Please inquire via email banglesbykui@gmail.com or Instagram DM @banglesbykui. You can also purchase a rush order here
What is the turn around time?
- Turn around time is 2-3 weeks at the moment, every piece is handcrafted by one person
Can I put in a custom order if I don't see something I like?
- Yes, you can put in a custom order! Email me at banglesbykui@gmail.com or Message me via Instagram DM @banglesbykui
Will my purchase include a tracking number?
- Yes, your order will include a tracking number once it has been fulfilled. Tracking Number will be sent out within 2-3 weeks via email, once item is shipped.
Can I return my bangle?
- Sorry no, ALL SALES ARE FINAL. Each piece of jewelry is made with love just for you. We do not offer refunds and/or exchanges.
How do I clean my bangles?
To clean: Simply wash your bangles using mild dish soap and water. Lather the soap and water in your hands. Next, gently swipe the soapy water through the bangle. Pat dry with a napkin or cloth and let sit to fully dry. You may also use mineral oil to bring back shine to your shells.
Will it tarnish?
- No, the jewelry you purchase will not tarnish. Your jewels will not turn green or change color even in water. We use 14k gold fill material alongside .925 sterling silver material ONLY. With proper care it can last for years.
Do you use real Tahitian Pearls? Are you shells from Hawaiʻi.
- Yes, the pearls I use are real genuine Tahitian Pearls.
Do you use real Tahitian Pearls? Are you shells from Hawaiʻi.
- Yes, the pearls I use are real genuine Tahitian Pearls.
-Yes, about 97% of the shells I use are from Hawaiʻi. Handpicked all over the island of Oʻahu. I only import a handful of Hebrew shells from a mainland supplier.
How is gold-filled material made and what is it?
- Gold filled material is made through the action of
pressure bonding an actual layer of solid gold to another base metal. The solid gold must constitute of at least 5% of the item’s total weight. Hence, it holds the same desirable properties as solid gold, but is more affordable.
GOLD FILLED MATERIAL IS JEWELRY COMPOSED OF A SOLID LAYER OF GOLD MECHANICALLY BONDED TO A BASE METAL.
Why do we use gold-filled material?
- Gold-filled items are a great alternative to solid 14k gold. The product is easy to care for, and can last for years if well taken cared of. Gold-filled materials are an excellent alternative to solid gold at a fraction of the cost.
Is there a difference between gold plated and gold filled?
- YES! Gold plated jewelry has a thin layer of solid gold over a base metal, which tends to easily scratch off and tarnish. Whereas, gold fill jewelry has a pressure bonded layer of solid gold over another metal. Gold fill is much more durable and resilient compared to gold plated jewelry. You CAN NOT wear your gold plated jewelry in water like the beach or in the shower, whereas Gold filled jewelry you can wear it in the water, in the shower and not worry about it tarnishing or fading in color.
How can I find my size?
- Place your hand in the position, as if you were putting on a bangle, wrap a piece of string around the widest part of your hand with your thumb folded in. Make sure the string is tightly around your hand and mark where the end of the string meets. Measure the string in inches to a ruler. That number in inches is your bangle size. For example, if it measure 7.75 inches around, then your bangle size is 7.75.
Do you offer a rush order option?
- YES WE DO! Depending on the quantity of your order, it may cost you somewhere between $15-$40. With a 7-10 day turn around time. Please inquire via email banglesbykui@gmail.com or Instagram DM @banglesbykui. You can also purchase a rush order here
What is the turn around time?
- Turn around time is 2-3 weeks at the moment, every piece is handcrafted by one person
Can I put in a custom order if I don't see something I like?
- Yes, you can put in a custom order! Email me at banglesbykui@gmail.com or Message me via Instagram DM @banglesbykui
Will my purchase include a tracking number?
- Yes, your order will include a tracking number once it has been fulfilled. Tracking Number will be sent out within 2-3 weeks via email, once item is shipped.
Can I return my bangle?
- Sorry no, ALL SALES ARE FINAL. Each piece of jewelry is made with love just for you. We do not offer refunds and/or exchanges.
How do I clean my bangles?
To clean: Simply wash your bangles using mild dish soap and water. Lather the soap and water in your hands. Next, gently swipe the soapy water through the bangle. Pat dry with a napkin or cloth and let sit to fully dry. You may also use mineral oil to bring back shine to your shells.